Offering Manager with SME segment focus | SEB, Tallinn Täistööaeg

SEB is a top financial services group in northern Europe, with a presence in over 20 countries worldwide. Together with our 3500 dedicated employees, we deliver our wide range of banking services to local customers in the private and corporate segments. We value our encouraging environment defined by quality and trust. We listen to our customers and each other and put our entrepreneurial mindset into everything we do. Have we sparked your interest? Scroll down to read more!

As a Offering Manager for SME segment you will drive and deliver segment value offering, contribute on developing new solutions for entrepreneurs, ensure highest customer satisfaction and long-term relationships with our business customers. We are looking for a colleague who is passionate about SME segment, ambitious and self-motivated, success-driven with strong analytical and stakeholder management skills.

Your responsibilities will include

• Participating in development and execution of (sub)segments strategy;
• Driving business results by defining target customer groups, offering and pricing;
• Driving and supporting advisory product sales;
• Achieving SME segment business goals in Estonian Retail organization and in Baltics;
• Overseeing competitiveness landscape, following market trends and suggesting required actions;
• Delivering customer and market insights for designing the products and services;
• Driving business transformation activities upon launch of the products and services to the market;
• Ensuring customer satisfaction and loyalty;
• Act as cooperation partner to relevant stakeholders (e.g development organization, MarCom, Digital banking ect) to reach business goals and to ensure high customer satisfaction;
• Lead and/or participate Baltic and/or local projects.

Who we are looking for?

• Degree in Finance/Economics;
• Experience in working with clients (preferably business customers), understanding of customers’ needs and behavior;
• Understanding of financial market trends & business customer segment products;
• Experience in leading projects, good understanding of service design and customer centric development methods;
• Ability to clearly communicate decisions;
• Stakeholder and project management skills;
• Ability to influence and inspire cross-border teams and lead projects;
• Strong business drive and acumen;
• Digital literacy above par;
• Fluent written and spoken Estonian and English language skills.

What we offer?

• Entrepreneurial Scandinavian environment: work-life balance, international working environment, empowering culture, friendly and welcoming team.
• Growth culture: extensive training and learning opportunities, local and international internal mobility possibilities, put an impact on social or environmental issues.
• Modern environment: innovative company in forefront of technology, challenging, cutting-edge work, excellent office environment, agile and modern ways of working.
• Attractive compensation & benefits: paid seniority vacation and volunteering days, profit sharing program, and additional health insurance.

Do you want to be a part of SEB? 

Welcome to our inclusive culture, where our shared values inspire and uplift our team. We celebrate diversity and strive to ensure every employee feels seen, heard, and valued.
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Since we select candidates continuously, feel free to send in your application today, but no later than August 18th, 2024.
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Learn more about working at SEB http://www.seb.ee/karjaar

It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.